Shipping, exchanges and returns
Order with clarity.
We want every Blessedtees order to arrive with the correct message, size, and condition. These guidelines apply to direct website orders.
Delivery charges
The applicable delivery charge and complete order total are shown before a direct order can be submitted. The website may use a live courier quote or an approved Blessedtees fallback rate. If no approved rate is available, direct checkout remains unavailable and customers are directed to the official Blessedtees Shopee store.
Order processing and tracking
After a successful direct order, the customer receives a Blessedtees reference number. Use the Track Order page to follow payment review, preparation, packing, release, and delivery updates. Dispatch timing may vary according to stock, order volume, payment verification, and courier serviceability.
Size exchanges
Request a size exchange within seven calendar days from delivery. The item must be unworn, unwashed, unaltered, free from stains or odor, and returned with its original packaging. Size exchanges depend on stock availability. Return and redelivery charges for a customer-requested size change are paid by the customer.
Incorrect or damaged items
Contact Blessedtees within 48 hours of delivery and provide the order reference, clear photos of the item, packaging, and shipping label. If Blessedtees confirms that the item is incorrect or has a production defect, the team will arrange the appropriate replacement or remedy and cover the applicable return delivery cost.
Non-returnable items
Used, washed, altered, personalized, custom-made, or final-sale items cannot be returned for a change of mind or incorrect size selection. This does not remove the customer’s right to report an incorrect item or verified production defect.
Cancellations and refunds
A cancellation may be requested before packing or production begins. Once an order has entered fulfillment, cancellation is subject to review. Approved refunds are returned through the available payment channel after inspection and verification; processing time may depend on the payment provider.
How to request assistance
Email blessedteesofficial@gmail.com, message the official Blessedtees Facebook page, or call/text 0999 392 9279. Include your order reference and the reason for your request.